TO A STAYING FIRST PERSON

A Directory for guests making a reservation at our hotel for the first time

Online reservations

For a guest making an online reservation

If you make an online reservation, you will be automatically registered as a member. By doing so, you will not have to fill in any blanks on the Internet next time. Therefore, we would recommend that you do so now.

About the arrival time

About the arrival time

If you are arriving later than expected, please call us. We may cancel your whole reservation if you do not show up by nine o’clock the next morning.

Cancellation Charge

Cancellation notified

No Show
without
a notify

on the day

on the
previous day

from 30 days
to two days before

Up to 5 reserved rooms

100%

100%

50%

More than 5 reserved rooms

100%

100%

50%

30%

About Smoking

About Smoking

We politely request that nobody smokes, in all rooms, except in the designated smoking space located on the hotel’s 2nd floor. Likewise, kindly refrain from smoking in your room. We empathise with smokers, which is why the hotel sets aside space on the 2nd floor. Thank you.

About Internet connection

About Internet LAN connection

All the rooms are equipped with LAN cable and WiFi for free Internet access. The Reception desk can also provide you with a LAN cable for use at the LAN port in the lobby. If you do not have your own laptop with you, there are two computers in the lobby for everyone’s use, 24 hours.

A Directory for guests making a reservation at our hotel for the first time
  • Marutamachi Station Walking3min
  • KyotoImperialPalace Walking0min
  • Kyoto’s Prefectoral Office Walking5min
  • DaiNiSekiHospital Walking5min
The PalaceSideHotel